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🚨 FREE Double Layer Jewelry Case for orders ₱3000+
Our jewelry is crafted from high-quality 925 Sterling Silver. This type of silver is a blend of 92.5% pure silver and 7.5% other metals, which adds strength and durability while maintaining the shiny appearance and precious nature of pure silver. Our jewelry is hypoallergenic, nickel-free, and designed to last when cared for correctly.
Our pieces have the same material as Gold Vermeil (a layer of gold over 925 Sterling Silver), the only difference is that Gold Vermeil's minimum thickness needs to be 2.5 microns, which means Gold Vermeil is at a higher price point. Our pieces don't have the minimum thickness of Gold Vermeil, however, they are coated with an extra layer of tarnish resistance called e-coating to extend the life span of the jewelry. Thus, our pieces have a lower price point compared to Gold Vermeil.
Yes, our jewelry is made from 925 Sterling Silver, a metal that is known for being hypoallergenic and perfect for sensitive skin. Sterling Silver is often recommended for individuals who are allergic to metals like nickel, brass, or even stainless steel. So you can wear our pieces with confidence, knowing that they are designed with your comfort in mind. However, it's important to note that individual skin reactions can vary.
Yes, our 925 Sterling Silver jewelry is tarnish-resistant, unlike other jewelry with cheap metals that tarnish easily after a few uses. However, it's essential to note that "tarnish-resistant" does not mean "tarnish-proof." Sterling Silver, by nature, can tarnish over time due to exposure to air and certain chemicals. But, the good news is, with proper care and storage, the tarnishing process can be significantly slowed, and any tarnish that does occur can usually be removed with a simple polish.
To keep your jewelry looking its best, we recommend the following:
- Avoid direct contact with perfume, body lotion, or makeup.
- Remove jewelry before going to bed.
- Remove jewelry when swimming, bathing, and exercising.
- Avoid harsh chemicals such as household cleaning supplies.
- Regularly clean with a jewelry care cloth.
- Store your jewelry in its original pouch/box to prevent scratching and tangling.
Our pieces are crafted from gold plated sterling silver. While silver is a precious metal, many pawn shops tend to be selective about the items they accept. Not all pawn shops take silver jewelry. If you're considering pawning, it's always a good idea to check with your local pawn shops about their specific policies. We hope this helps!
Shopping with So Dainty Co. is very convenient! Just add your desired items to your virtual cart and when you're ready, proceed to checkout. Fill in the required information, and you're done! ;)
NOTE: You are not required to create an account with us in order to successfully place an order. However, we absolutely recommend to create an account so that on your next order, you won't have to fill in the required information again.
Changes are no longer permitted for orders that are already dispatched.
If your order hasn't been dispatched yet, please email us immediately at hello@sodainty.co to request a change to your order.
Most common reason for this is you may have had a typo error upon entering your email address. Please review your registered email and check if you've entered the correct one. If you need us to send the order confirmation email again, kindly email us at hello@sodainty.co.
Yes, we do!
PAYPAL
We've partnered with PayPal to make your payments secure, convenient and reliable. Thru PayPal, you can pay via credit card or your PayPal account.
DEBIT or CREDIT CARD
You can also pay thru your debit or credit card without having a PayPal account. Your details are NOT stored in any of our servers, so rest assured, your payment is secure.
BANK DEPOSIT
No PayPal account or Credit Card? No problem. We accept payments thru bank deposit. You can pay thru BPI (Bank of the Philippine Islands). Bank details are sent to your email after you place your order.
CASH-ON-DELIVERY
Can't go to the bank or remittance center? Cash-on-Delivery is now available! A few reminders for this payment method:
COD order cancellations are strictly prohibited once the order has been dispatched. Please remember to prepare the EXACT amount as payment for your order because the delivery personnel do not carry change.
Upon checkout, select the PayPal option. If you're paying via credit card and don't have a PayPal account, you will still have to choose the PayPal option, since they will be the one to process your payment.
If payment is successful and you've received order confirmation via email, all you have to do is wait for your order to arrive.
Upon checkout, select the Bank Deposit option. You will receive an order confirmation email with instructions from us right after placing your order. The said email contains all the details you need to complete your order.
After paying thru your chosen bank, simply reply to the order confirmation email with a clear scanned copy or clear photo of your deposit slip, or if you've paid via online or mobile banking, please attach a screenshot of fund transfer confirmation on or before the specified deadline (next bullet).
Kindly settle your payment within the next 2 banking days (e.g. If you ordered on a Friday/Saturday/Sunday, you should send proof of payment on or before 11:59PM of Tuesday, which is the next banking day - unless it is a holiday, then you can send proof of payment the next day). Stocks are limited, so if you haven't sent us proof of payment within the specified deadline, your order will automatically be cancelled without notice.
We use J&T Express for all COD orders, while for paid orders we use JRS Express.
We offer FREE SHIPPING on all non-COD orders. For COD orders, we charge a 95 Php shipping fee.
Orders are usually dispatched / shipped 1-2 days after payment is confirmed, Mondays - Saturdays only.
Outside Metro Cebu: Orders usually arrive within 3-7 working days after dispatch (excluding holidays). However, this is just estimated and not guaranteed because sometimes, there are delays that are caused by things that are beyond our control - either caused by the courier or the customers themselves, etc. (e.g. incomplete name, incomplete address, provided contact number cannot be reached, no person present to receive package, etc). So a gentle reminder to please double check your details and make sure there is an authorized person to receive your package. Should your order get delayed, feel free to contact us - we will do our best and help you. :)
Metro Cebu: Orders are usually delivered 1-3 days after payment is confirmed, Mondays - Saturdays only.
Oh, no! We are very sorry to hear that. :( Unfortunately, courier operations is out of our control, and the best we could do is to help you follow up with the courier. However, it is preferred and much better that you contact them yourself as they may need some other details that we may not be able to provide such as landmark to your house, your availability, etc. But if you're not available to do so, we would gladly assist you. Just shoot us a message and we will be at your service. :)
You may track your order here.
Tracking number can be found in the email notification that is automatically sent after your order is dispatched. If you need help regarding this matter, feel free to contact us.
Don't fret! ;) No system is perfect, so sometimes, our partner couriers systems experience some downtime. If you suspect that you were given the wrong tracking information, please contact us directly.
When things don’t turn out as expected, we want to do everything we reasonably can to make things right. Upon receipt of your order, please inspect and notify us of any issues as soon as possible.
For your hygiene safety, used jewelry cannot be accepted for returns, and the original packaging must be intact. You will be issued a replacement or a gift card for eligible returns.
If you have received a defective item, kindly send us an email within 7 days upon receipt of the item. Please attach pictures of the said item and provide us with a description of the trouble you are experiencing with it. We would be glad to assist you!
This is a rare occurrence, but in the event that you have received a wrong item, kindly send us an email with pictures of the items so that we could send the correct item to your doorstep immediately.